Contact Person: Rachel Barba

Job Location:
Oakland Family Services
114 Orchard Lake Rd, Pontiac, MI 48341

Job Description:

Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES.

WHY WORK FOR OAKLAND FAMILY SERVICES?
We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance. We also know that your success…is our success. That’s why OFS not only honors the talent and experience you bring; we actively seek to develop it. Oakland Family Services has proudly been named a Top Workplace for over ten (10) years in a row, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment.

ABOUT OAKLAND FAMILY SERVICES
Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION:
Providing individuals and families the opportunity to build brighter futures.

OUR VISION:
Communities of thriving individuals and families. Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT’S IN IT FOR YOU?
Competitive compensation.
Comprehensive medical, dental, prescription, and vision coverage.
Flexible Spending Accounts and HSA options.
Retirement plan with a company match.
Long-term disability insurance.
Voluntary short-term disability.
Life insurance and AD&D.
Malpractice insurance.
Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
Twelve (12) paid holidays, including a floating holiday of your choice!
Annual pay increases, as approved.
Employee assistance program for you and immediate family.
Network of support for your health & well-being.
Verizon cellular plan discount.
Mileage reimbursement at the IRS rate.
Loan forgiveness programs.

PLUS…
Commitment to diversity, equity, inclusion, and belonging.
Family friendly practices and support.
Flexible work schedules, as appropriate.
Hybrid and virtual work options, as appropriate.
Highly robust and comprehensive onboarding and training program.
Paid professional development.
Free online trainings that count toward continuing education credits.
Employee assistance programs.
“Dress for Your Day” approach to dress code.
Financial literacy education and workshops.
Collaborative annual performance appraisals.
“Dollars for a Difference” program for clients and staff in need.
And more! *Some benefits applicable to regular, full-time employees only.

WE KNOW CULTURE MATTERS…
We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That’s why we proudly have twelve (12) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!

…MORE ABOUT OUR AWARD-WINNING CULTURE
Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions. Open, honest, and transparent communication is celebrated. We practice giving the benefit of the doubt. We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program. We want our team members to feel valued. That’s why we have a staff recognition program. Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORTUNITY/WORK
The Early Childhood Education Program Assistant assists in fulfilling the goals of the Children’s Learning Centers and Great Start Readiness Program (GSRP) as assigned by the Program Manager.
This position is responsible for assisting with clerical tasks, collecting data, tracking enrollment, supporting family engagement, and supporting other ongoing center needs.
Responds to incoming calls from inquiries, documents outcomes and communicates updates.
Assists with center tours and other enrollment processes as directed.
Prepares marketing packets and ensures copies are ready at all times.
Collaborates with the Marketing Department on upcoming events, themes, and social media ads needed.
Assists with managing data related to student demographics, assessments and outcomes.
Works closely with the Senior Lead Teacher on coordinating events, allowing prep time, communicating with families and outside vendors i.e. coordinating vision and hearing events, picture day, dental visits, special guest/volunteers, etc.
Creates and updates calendar with events for families and staff.
Posts throughout the center as needed.
Organizes planned events including set up, purchases, requesting assistance from facilities dept, communicating with families and staff.
Audits child and staff files quarterly and provides report to the manager.
Collects documentation from families i.e. health approvals, DHHS approval, etc.
May review paperwork with families to ensure completion and legibility.
Maintains the ProCare database; enter and update family profiles, ensure information remains up to date and assist families in setting up digital access.
Updates the family resource board with community events, recalls, and other resources.
Works with families and in partnership with teachers for other Agency resources available.
Checks in with teachers for supply needs, notifies management.
Distributes, collects, reviews and enters all classroom meals and attendance sheet data.
Partners with the Senior Lead Teacher on coordinating teacher breaks for planning purposes.
Provides classroom breaks based on daily schedule and need.
Assesses centers facility needs daily i.e. overall cleanliness, supply replacement, broken equipment, storage organization, free of clutter and trip hazards, etc.
May provide kitchen coverage when needed.
Attends Children’s Learning Center and Agency staff meetings as directed.
Completes necessary center and Agency paperwork in a timely and accurate manner.
Assists in all clerical duties including but not limited to; filing, faxing, copying, answering phones, and all other assigned duties.
Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions.
Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
Other duties as assigned.

Does this Describe YOU?
High School Diploma, experience working in a childcare center preferred.
Minimum of 2-4 years post high school with transferable experience.
Positive communication skills focus on professional verbal, oral and written communication with parents, teachers and children.
Abilities and skills in the team approach problem solving and task completion.
Proficient knowledge of Microsoft Office programs.
Ability to accept supervisory direction and to work independently on assigned tasks.
Other relevant qualifications that support positive performance in the position.
Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic characteristics.
Special abilities and skills necessary to perform the required tasks that best meet the needs of the Agency also will be considered.
Any standard above may be waived when compensating specifications or circumstances exist.

Closing Date for Job:  12/31/2025